Privacy Policy
Effective Date: September 26, 2026
Cintron Rehabilitation Services, LLC DBA SuperNova Pediatric Therapy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and text messaging program, how we use it, and how we protect it.
Information We Collect
- Contact information you submit through our website forms, such as your name, email address, phone number, and message.
- If you opt in to text messages: your mobile phone number and a record of your consent (date, time, and how you opted in).
- Basic website usage data collected through cookies and analytics tools, such as pages visited and browser type.
How We Use Your Information
- To respond to your inquiries and schedule calls and appointments.
- To send the text messages you have opted in to receive: appointment reminders, scheduling updates, and replies to your questions.
- To operate and improve our website.
Text Messaging (SMS)
SMS/Text Messaging
When you opt in to receive text messages from SuperNova Pediatric Therapy, we collect your mobile phone number and your consent to receive messages. We use this information only to send appointment reminders, scheduling updates, responses to your inquiries, and occasional updates about our services. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
See our SMS Terms & Conditions.
Sharing Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as website hosting and scheduling tools) and when required by law.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Children’s Privacy
Our website is intended for parents and caregivers. We do not knowingly collect personal information online directly from children under 13.
Information related to your child’s therapy care is protected under our separate Notice of Privacy Practices, provided at intake.
Your Choices
You can opt out of text messages at any time by replying STOP. To update or delete your information, email us at hello@supernovapediatrictherapy.com.
Data Security
We use reasonable safeguards to protect your information from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
SuperNova Pediatric Therapy, Altamonte Springs, FL
Email: hello@supernovapediatrictherapy.com